01. Introduction
At Excel Prime Now, we believe that privacy is essential. This policy describes how your personal information is collected, used, and protected when you visit or make a purchase from our site. We operate with a philosophy of intentionality, ensuring that only the data necessary to provide a seamless experience is ever processed.
By engaging with our digital store, you agree to the terms outlined herein. We maintain a high standard for data governance, reflecting the same craftsmanship we apply to our physical collections.
US customers 18+ only. This website and our products are offered only to customers in the United States, and your information is stored and processed in the United States.
02. Information Collection
When you browse our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
LOG FILES
Track actions occurring on the Site, collecting data including your IP address, browser type, and time stamps to maintain security and site stability.
COOKIES & BEACONS
Electronic files used to record information about how you browse the Site, ensuring our editorial layouts meet your viewing needs and preferences.
03. Method of Usage
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this information to communicate with you; screen our orders for potential risk or fraud; and when in line with your shared preferences, provide relevant updates regarding our products or services.
04. Third-Party Sharing
We share your data only with service providers that run our store (payment, shipping, email, hosting, analytics) and only to fulfil your order. We do not sell your data or buy data about you from third parties. Payments processed by Stripe; we never store card numbers.
05. Data Security
Security is woven into the fabric of Nova Love Corp. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider's database, accessible only by authorized personnel bound by strict confidentiality requirements.
06. Data Retention & Your Rights
We keep order records for 7 years for tax purposes and delete other data on request within 30 days. Email [email protected] to access or delete your data.
07. Data Inquiries & Privacy Contact